Our Stance on Privacy

At POTLUCK, we believe that all users of our service should feel confident in the security of their data.

This page was created to give you a clear overview of what data we collect, how it’s used, and why. We also encourage you to read our Privacy Policy in full here.

If you have any questions, please don’t hesitate to contact us at hello@potluck.us. You can also connect with us by clicking the support button at the bottom of your dashboard within the POTLUCK web-app.

Is POTLUCK safe?

POTLUCK was created to give users a safe and convenient way to organize events and outings with their loved ones and connections. POTLUCK believes that the memories and photos of those shared experiences deserve to be secure and protected as well. We are committed to providing our users with the best possible data protection for the security and privacy of their personal relationships and shared experiences.

What data do I have to provide in order to use POTLUCK?

To use POTLUCK, you’ll need to provide your First and Last Name, email address or mobile phone number, and all information related to the event(s) you are hosting including location information. If you choose to send individual invitations via SMS text or email, you will also need to provide the First Name, Last Name, and either email address or mobile phone number of each guest that receives an invitation. In lieu of individual guest invitations, you do have the ability to share out the URL link of your event to gather RSVP's without providing guest information.

Guests will need to provide their First Name and Last Name along with either an email address or mobile phone number to RSVP to an event. This is simply so you can know who is attending, and they can receive event notifications.

No other personal data is required to use POTLUCK.

While not required, you may choose to provide additional information to customize your experience. This could include your home address or photos and event details for your guests that may or may not include personal information.

What other personal data does POTLUCK collect?

In addition to the information you provide to us, we may also collect data from your device. This might include your operating system, device ID, IP address, POTLUCK usage log, etc.

There are also a few instances where we collect information from other platforms such as analytics software that gives us performance and usage data, email software that handles notifications, and payment processing software that collects payment and membership data. Payment data including credit card numbers are not stored within POTLUCK servers.

We do not buy or sell any data. Period.

Why does POTLUCK collect my data?

We collect only the minimum amount of data necessary to provide the following:

Who can see my data?

There are a few instances where specific individuals may access your data. In all of these situations, we only allow access to the minimum amount of data necessary, and we always apply strict measures to keep your data safe and your privacy protected. We don’t sell your data to any third parties, even in the form of anonymized statistical data.

How long does POTLUCK keep my data?

If you delete photos or videos from the app, they're automatically removed from our servers within 30 days.

In general, we retain your personal data until we receive a request from you to delete your account. Once we receive this request, your personal data will be deleted from our servers within 30 days. The only exception is if we are required by law to retain it for a longer period of time.

Does POTLUCK use cookies?

We use a few different kinds of cookies and similar technologies to provide a more efficient and personalized service. We use cookies to keep you logged in while using POTLUCK in your browser. We also use cookies to connect guests to the correct event after they receive an invitation from a host. We do not use cookies purely for marketing purposes, and we do not track you once you leave our platform.

What rights do I have with respect to my data?

You have the right to access, correct, or discontinue our usage of your personal data at any time. You also have the right to lodge a complaint against us with a data protection authority. We will comply with your request in full accordance with applicable laws and regulations.

Does POTLUCK collect information from children?

Our platform is not meant to be used by anyone under the age of 13 who register themselves without parental consent. In the event that we learn that we’ve collected personal information from a child under 13 without parental consent, we’ll delete that information immediately. If you believe that we might have obtained any information from a child without parental consent, please contact us.

Questions? Contact us!

If you have any questions, please don’t hesitate to contact us at hello@potluck.us. You can also connect with us by clicking the support button at the bottom of the POTLUCK web-app.

Our official Privacy Policy & Terms of Use are also freely available.

Last updated: 8/13/21